New Account or Support Contact: Tristin Schambach, Sales & Marketing Associate
Fax Number: 1-866-730-0721
Email Address: tschambach (at) classicalsubjects.com
Corporate Office Mailing Address: 515 S. 32nd St., Camp Hill, PA 17011
Pre-pay accounts are paid by credit card via phone for each order. If there is a need to pay by check for pre-pay accounts, the order and check should be mailed to: Classical Academic Press, 515 S. 32nd St., Camp Hill, PA 17011
Net 30 terms are available for qualifying accounts (application here).
Finance Charges: A finance charge of 1.5% per month on net 30 accounts will be charged if payment is not received by the due date.
Orders are entered and transmitted to our fulfillment center within 2 business days of receipt. Allow 7-10 business days to receive an order. Orders can be faxed to 717-730-0721, emailed to email@example.com, phoned in to 866-730-0711, or mailed to Classical Academic Press, 515 S. 32nd St., Camp Hill, PA 17011. Orders should include:
- Quantity and title of each item ordered (including the ISBN is helpful)
- Shipping address, contact name, and phone number
- PO number (if required by distributor/reseller)
- Account number or name
Orders will be shipped according to the instructions included with your purchase order; otherwise, normal shipping method is via UPS Ground and charged on the invoice. Distributors/Resellers can use their own preferred shipping account and will need to include the carrier and account number on the purchase order. UPS Ground is an estimated 7 percent shipping charge; however, final shipping charges will be adjusted accordingly.
Any title out of stock will be backordered unless “Do not backorder” is requested. Titles will then be released as they become available and billed accordingly.
A completed return form or a copy of the invoice must accompany the returned shipment along with clear identification of the return. Returns are accepted up to 45 days after the original date of the invoice for titles that are salable, unmarked, in new condition, and in the current edition. No credit will be given for damaged items. Returned units may not exceed the number of units originally billed.
Return Address: Physical returns should be sent to the following address by a traceable service with the appropriate documentation as cited above.
Classical Academic Press
c/o Maple Distribution Center
60 Grumbacher Rd.
York, PA 17406
Return Credit: All returns are for credit only / no cash refunds.
Restocking Fee: A 10% restocking fee (of original invoiced amount) will be assessed on all returns.
Defective Items: In the event there are defective, damaged, or incorrect titles, call Classical Academic Press 866-730-0711 promptly. The customer has 30 days from date of receipt to make a claim on damaged items.
We offer product resources and support for all our materials. These can be found under the Support tab on each respective product page. In addition, you can view free sample chapters and audio/video samples by clicking on the corresponding product image.
Schools and homeschool co-ops located in the United States that are seriously considering purchasing our materials for a class of 15 or more students may qualify for a physical evaluation copy of the text. For schools, co-ops, and homeschoolers with fewer than 15 students per class or that are located outside of the United States, we make the first few chapters of all of our materials available online in our store to view or download.
Requests can be made by filling in the form below: