New Account or Support Contact: Tristin Schambach
Fax Number: 1-866-730-0721
Email Address: firstname.lastname@example.org
Corporate Office Mailing Address: 515 S. 32nd St., Camp Hill, PA 17011
To qualify for a Classical Academic Press discounted distributor account, an organization must be actively reselling a CAP product via website, catalog, or store. Information needed to set up an account: business name, billing address, shipping address, contact name, phone number, email, federal EIN number, and a copy of your reseller’s certificate (if you have your number and cannot locate your state’s form, you may use the Pennsylvania form here).
Classical Academic Press prices its publications to resellers at list price less discount. Any reseller may set the price for re-sale at any level it wishes. Classical Academic Press reviews list prices once a year in November and all changes are effective January 1.
Distributor/Reseller discounts are based on annual sales orders. Please contact our office (contact listed above) for discount scale.
*New distribution accounts will be based on estimated orders for the first year and adjusted at the end of 12 months for the following year.
- Pre-pay accounts are paid by credit card via phone for each order. If there is a need to pay by check for pre-pay accounts, the order and check should be mailed to: Classical Academic Press, 515 S. 32nd St., Camp Hill, PA 17011
- Net 30 terms are available for qualifying accounts. One bank reference and three trade accounts references are needed for a Net 30 account (application here).
- Finance Charges: A finance charge of 1.5% per month on net 30 accounts will be charged if payment is not received by the due date.
The 2019 Distributor Product Information Sheet can be found here.
Cover images, sample chapters, and ISBNs for marketing and advertising can be found in the store portion of this website. Links to these pages are also listed on the product information sheet.
Orders are entered and transmitted to our fulfillment center within 2 business days of receipt. Allow 7-10 business days to receive an order. Orders can be faxed to 717-730-0721, emailed to email@example.com, phoned in to 866-730-0711, or mailed to Classical Academic Press, 515 S. 32nd St., Camp Hill, PA 17011. Orders should include:
- Quantity and title of each item ordered. Including the ISBN is helpful.
- Shipping address, contact name and phone number
- PO number (if required by distributor/reseller)
- Account number or name
Orders will be shipped according to the instructions included with your purchase order; otherwise, normal shipping method is via UPS ground and charged on the invoice. Distributors/Resellers can use their own preferred shipping account and will need to include the carrier and account number on the purchase order. UPS Ground is an estimated 7 percent shipping charge; however, final shipping charges will be adjusted accordingly.
Any title out of stock will be backordered unless “Do not backorder” is requested. Titles will then be released as they become available and billed accordingly.
A completed return form or a copy of the invoice must accompany the returned shipment along with clear identification of the return. Returns are accepted up to 90 days after the original date of the invoice for titles that are salable, unmarked, in new condition and in the current edition. No credit will be given for damaged items. Returned units may not exceed the number of units originally billed.
Return Address: Physical returns should be sent to the following address by a traceable service with the appropriate documentation as cited above:
Classical Academic Press
c/o Maple Distribution Center
60 Grumbacher Rd.
York, PA 17406
Return Credit: All returns are for credit only / no cash refunds.
Restocking Fee: A 10% restocking fee (of original invoiced amount) will be assessed on all returns.
Defective Items: In the event there are defective, damaged, or incorrect titles, call Classical Academic Press 866-730-0711 promptly. The customer has 30 days from date of receipt to make a claim on damaged items.